Yelp Reviews are Getting More Positive AND More Negative


Yelp reviews are getting both more positive and more negative. You might wonder how that’s even possible. But it’s actually pretty simple. In 2014, more customers left 1-star reviews on Yelp than they did back in 2005. But they also left more 5-star reviews.

That’s according to an analysis of over a million Yelp reviews conducted by Max Woolf using the Yelp Dataset Challenge. He found that in 2014, 42.6 percent of all reviews in the dataset were 5-star reviews, and 12.8 percent were 1-star reviews.

By comparison, in 2005 just 39.

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from Blogger